System Status

Welcome to the One NZ Ready Messenger Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational

Notifications

Tuesday 23rd June 2026

No incidents reported

Monday 22nd June 2026

No incidents reported

Sunday 21st June 2026

One NZ Ready Messenger - Notice of Network/Supplier Planned Maintenance - FINAL, scheduled 2 weeks ago

Dear Customer,

We are writing to inform you that we have completed the maintenance work on Network/Supplier One NZ Ready Messenger.

Start of Event: 2026-06-21, 10:00 NZST

End of Event: 2026-06-21, 11:00 NZST

Impacted Services: International message delivery

Saturday 20th June 2026

Retraction Notice – One NZ Ready Messenger Platform (20 June)

On Saturday, 20 June, we reported a service issue affecting the One NZ Ready Messenger Platform, including SMS/MMS delivery and external portal access.   Following a detailed investigation, we have confirmed that this alert was triggered by an internal monitoring anomaly indicating that a node was unreachable from certain overseas locations. Importantly, there was no actual customer service impact during this time, and message traffic and platform access continued to operate as expected throughout the event.   As a result, the incident previously reported on our status page was inaccurate and is hereby retracted.   We sincerely apologise for any confusion or concern this may have caused to our customers and partners. We are reviewing our monitoring and communication processes to prevent similar occurrences in the future.

Friday 19th June 2026

No incidents reported

Thursday 18th June 2026

No incidents reported

Wednesday 17th June 2026

No incidents reported