We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: Service outage impacting international SMS delivery.
Impacted Services: A subset of SMS international traffics.
Start time: 2026-04-09 13:35 NZT
End time: 2026-04-09 15:10 NZT
A fix has been implemented by our downstream provider, and all previously impacted services have now been fully restored.
We are continuing to investigate the cause of this incident, including further analysis in collaboration with our vendors, to ensure appropriate preventative measures are in place.
]]>We are writing to inform you that One NZ Ready Messenger is still experiencing a service issue.
At this time, we would like to clarify that the impact is limited to specific categories of international traffic only. Not all international traffic is affected, and services outside the identified categories continue to operate normally.
Event description: An issue is currently affecting international traffic across all Soprano brands.
Impacted Services: A subset of SMS international traffics.
Start time: 2026-04-09 13:35 NZT
Our team are working to resolve this as quickly as possible.
]]>We are currently experiencing a service issue with One NZ Ready Messenger.
Event description: An issue is currently affecting international traffic across all Soprano brands.
Impacted Services: A subset of SMS international traffic
Start time: 2026-04-09 01:35 UTC
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that the upcoming maintenance window on One NZ Ready Messenger has been cancelled.
Change reference: PCR-7292
Description: Release of new Software version with patches and enhancements.
Original Date/Time: 10/04/2026 - 03:00 NZT
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-7193
Maintenance start time: 14/03/2026 - 00:30 NZT
Maintenance end time: 14/03/2026 - 01:39 NZT
Impact: 3 minutos total outage - 00:42 to 00:45 NZT
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger has already started.
Change reference: PCR-7193
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-7197
Description: Apply new security certificate
Maintenance start time: 04/03/2026 - 00:30 NZT
Maintenance end time: 04/03/2026 - 01:30 NZT
Impact: No service impact expected
If you have any questions or concerns, please contact our support team at help@sopranodesign.com.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-7194
Description: 2 of 2 BCP Failover
Maintenance start time: 17/03/2026 - 00:30 NZT
Maintenance end time: 17/03/2026 - 04:30 NZT
Impact: Estimated up to 30 minutes outage in the first hour
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-7193
Description: 1 of 2 BCP Failover
Maintenance start time: 14/03/2026 - 00:30 NZT
Maintenance end time: 14/03/2026 - 04:30 NZT
Impact: Estimated up to 30 minutes outage in the first hour
We will email you at the beginning and end of the maintenance period.
]]>We have confirmed that all services have been fully restored, and carrier portability functionality is now operating normally.
If you experience any further issues or have additional questions, please contact our support team for assistance.
]]>We would like to inform you that the issue on Soprano One NZ Ready Messenger Platform is still experiencing a service issue.
Our team are working to resolve this as quickly as possible.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: Service Issue
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 2026-01-28 21:22 UTC
End time: 2026-01-28 22:40 UTC
]]>We have identified an issue affecting SMS messaging related to Message Carrier Portability. Our team is actively investigating and is currently deploying a hotfix to resolve the problem. We will provide further updates as soon as they become available. Thank you for your patience.
Event description: Event description: Service Issue
Impacted Services: SMS Messaging (with Carrier Portability)
Start time: 29/01/2026 - 12:00 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are currently experiencing a service issue with One NZ Ready Messenger.
Event description: Service Issue
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 29/01/2026 - 10:22 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.
Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event
Notification Details: Impacted Services: MT messages into One NZ Start of Event: 2025-12-01, 21:00:00 NZT End of Event: 2025-12-01, 23:00:00 NZT
If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
]]>This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.
Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event
Notification Details:
Impacted Services: MT messages into One NZ
Start of Event: 2025-11-20, 21:00:00 NZT
End of Event: 2025-11-21, 01:00:00 NZT
If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
]]>This is to notify you that mobile operator One NZ has informed us that there will be a scheduled maintenance for their network infrastructure.
Please be informed that during the period specified below, MT messages will be intermittent and there will be minor delays on Delivery notification towards this destination. No other network destinations are affected by this event
Notification Details:
Impacted Services: MT messages into One NZ
Start of Event: 2025-11-19, 21:00:00 NZT
End of Event: 2025-11-20, 01:00:00 NZT
If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-6871
Maintenance start time: 02/10/2025 - 00:30 NZT
Maintenance end time: 02/10/2025 - 02:59 NZT
Impact: No service impact
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6871
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-6871
Description: Release of new Software version with patches and enhancements.
Maintenance start time: 02/10/2025 - 00:30 NZT
Maintenance end time: 02/10/2025 - 04:30 NZT
Impact: No service impact expected
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-6620
Maintenance start time: 10/07/2025 - 00:30 NZT
Maintenance end time: 10/07/2025 - 04:30 NZT
Impact: No impact
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6620
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-6620
Description: Release of new Software version with patches and enhancements.
Maintenance start time: 10/07/2025 - 00:30 NZT
Maintenance end time: 10/07/2025 - 04:30 NZT
Impact: No service impact expected
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-6476
Maintenance start time: 11/04/2025 - 02:30 NZT
Maintenance end time: 11/04/2025 - 04:57 NZT
Impact: No impact
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6476
Description: Release of new Software version with patches and enhancements.
Maintenance Start time: 11/04/2025 - 00:30 AEST (10:30 PM PHT) Maintenance End time: 11/04/2025 – 4:30 AEDT (2:30 AM PHT)
Impact: No service outage is expected
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR- 6476
Description: Release of new Software version with patches and enhancements
Maintenance start time: 11/04/2025 - 02:30 NZT
Maintenance end time: 11/04/2025 - 06:30 NZT
Impact: No service impact is expected
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-6319
Impact: Estimated 10-15 minutes outage in the first hour
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6319
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-6308
Maintenance end time: 08/02/2025 - 3:00 NZT
Impact: Estimated 10-15 minutes outage in the first hour
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6308
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-6319
Description: 2 of 2 BCP Failback
Maintenance start time: 11/02/2025 - 00:30 NZT
Maintenance end time: 11/02/2025 - 04:30 NZT
Impact: Estimated 10-15 minutes outage in the first hour
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-6308
Description: 1 of 2 BCP Failover
Maintenance start time: 08/02/2025 - 00:30 NZT
Maintenance end time: 08/02/2025 - 04:30 NZT
Impact: Estimated 10-15 minutes outage in the first hour
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: [Insert the change reference that provided by operations team ]
Maintenance start time: 12/09/2024 - 00:30 NZDT or NZST]
Maintenance end time: 12/09/2024 - 04:30 NZDT or NZST]
Impact: N/A
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-6082
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-6082
Description: Platform upgrade
Maintenance start time: 12/09/2024 - 00:30 NZT
Maintenance end time: 12/09/2024 - 04:30 NZT
Impact: No service impact expected
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5952
Maintenance start time: 19/06/2024 - 00:30 NZST Maintenance end time: 19/06/2024 - 04:15 NZST Impact: None
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5952
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5952
Description: Platform upgrade
Maintenance start time: 19/06/2024 - 00:30 NZST
Maintenance end time: 19/06/2024 - 04:30 NZST
Impact: No service impact
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5901
Maintenance start time: 11/06/2024 - 01:00 NZST
Maintenance end time: 11/06/2024 - 02:00 NZST
Impact: Outage start 01:27 NZST - Outage end 01:41
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5900
Maintenance start time: 08/06/2024 - 00:00 NZST
Maintenance end time: 08/06/2024 - 02:32 NZST
Impact: Outage start 01:37 NZST - Outage end 01:56 NZST
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5900
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5901
Description: Step 2 of 2 BCP Failback
Maintenance start time: 11/06/2024 - 00:00 NZST
Maintenance end time: 11/06/2024 - 04:00 NZST
Impact: 10 - 15 minutes outage
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5900
Description: Step 1 of 2 BCP Failover
Maintenance start time: 08/06/2024 - 00:00 NZST
Maintenance end time: 08/06/2024 - 04:00 NZST
Impact: 10 - 15 minutes outage
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5900
Description: Step 1 of 2 BCP Failover
Maintenance start time: 07/06/2024 - 00:00 NZST
Maintenance end time: 07/06/2024 - 04:00 NZST
Impact: 10 - 15 minutes outage.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5731
Maintenance start time: 24/04/2024 - 01:00 NZST
Maintenance end time: 24/04/2024 - 03:11 NZST
Impact: Total outage 21 minutes. Start Outage 01:40 NZST - End outage 02:01 NZST
]]>We are writing to inform you that the emergency maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5731
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5731
Description: Platform Upgrade
Maintenance start time: 24/04/2024 - 01:00 NZST
Maintenance end time: 24/04/2024 - 05:00 NZST
Impact: No Service Impact
We will email you at the beginning and end of the maintenance period.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored
Event description: Partial Outage to Spark and Skinny
Impacted Services: SMS messages to Spark and Skinny destinations
Start time: 03/04/2024 - 01:50am NZDT
End time: 03/04/2024 - 16:41 NZDT
]]>We are writing to inform you that One NZ Ready Messenger is still experiencing a service issue with delivering messages to recipients on Spark and Skinny networks.
Event description: Partial Outage
Impacted Services: SMS delivery to Spark and Skinny networks
Start time: 03/04/2024 01:50am NZDT
Our team are working to resolve this as quickly as possible.
]]>We are currently experiencing a service issue with One NZ Ready Messenger delivering to recipients on Spark and Skinny networks.
Event description: Service Issue
Impacted Services: SMS to all services on Spark and Skinny networks
Start time: 03/04/2024 01:50am NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: One NZ Network Issue impacting delivery to One NZ subscribers
Impacted Services: All SMS message
Restoration Time : 21/10/2023 - 13:28
]]>One of our carrier partners are currently experiencing a service issue which is affecting delivery to One NZ subscribers
Event description: Service Issue relating to the delivery of SMS/MMS/Email messages
Impacted Services: SMS/MMS/Email messages sent from the Web Portal and APIs to One NZ destination numbers
We will provide a further in one hour or upon resolution by One NZ
]]>One of our carrier partners are currently experiencing a service issue which is affecting delivery to One NZ subscribers
Event description: Service Issue relating to the delivery of SMS/MMS/Email messages
Impacted Services: SMS/MMS/Email messages sent from the Web Portal and APIs to One NZ destination numbers
Start time: 17/10/2023 - 13:25 NZDT
]]>We would like to inform you that the issue on One NZ Ready Messenger has been restored.
Event description: Connection incident at One NZ, preventing messages from the web portal and API's to be delivered to One NZ subscribers only.
Impacted Services: SMS/MMS/Email and delivering messages from the web portal and APIs to One NZ mobile numbers. All messages sent during this time were queued within the Ready Messenger platform and sent out following the restoration of the connection.
Start time: 17/10/2023 - 13:15 NZDT
End time: 17/10/2023 - 16:04 NZDT
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5405
Maintenance start time: 17/10/2023 - 01:00 NZDT
Maintenance end time: 17/10/2023 - 02:00 NZDT
Impact: 17 minutes downtime
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5405
Our team will notify you after the work has been completed.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: Service Issue - Certificate update
Impacted Services: Access to the web portal and APIs
Start time: 13/10/2023 01:00 NZDT
End time: 13/10/2023 11:41 NZDT
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5404
Maintenance start time: 13/10/2023 - 02:19 NZDT
Maintenance end time: 13/10/2023 - 02:56 NZDT
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5404
Our team will notify you after the work has been completed.
]]>We are currently experiencing a service issue with One NZ Ready Messenger.
Event description: Service Issue - Certificate update: Access to Ready Messenger can be gained through Microsoft Edge. From the warning screen, select 'Advanced' and 'continue with risk'
Impacted Services: Access to the web portal
Start time: 13/10/2023 01:00 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5404
Description: Failover [Step 1 of 2]
Maintenance start time: 13/10/2023 - 02:00 NZDT
Maintenance end time: 13/10/2023 - 06:00 NZDT
Impact: 10 minute service interruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5405
Description: Failback
Maintenance start time: 17/10/2023 - 01:00 NZDT
Maintenance end time: 17/10/2023 - 05:00 NZDT
Impact: 10 minute service interruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5404
Description: Failover [Step 1 of 2]
Maintenance start time: 13/10/2023 - 01:00 NZDT
Maintenance end time: 13/10/2023 - 05:00 NZDT
Impact: 10 minute service interruption
We will email you at the beginning and end of the maintenance period.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: Service Issues
Impacted Services: SMS/Email
Start time: 04/09/2023 - 07:30 NZDT
End time: 04/09/2023 - 10:44 NZDT
]]>We are currently experiencing a service issue with One NZ Ready Messenger.
Event description: Service Issue
Impacted Services: SMS/Email and access to the web portal and APIs
Start time: 04/09/2023 - 07:30 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are currently experiencing a service issue with One NZ Ready Messenger.
Event description: Service Issue
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 27/03/2018 - 16:45 NZST
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5280
Our team will notify you after the work has been completed.
]]>We would like to inform that the issue on One NZ Ready Messenger has been restored.
Event description: Service Interruption post upgrade
Impacted Services: All
Start time: 01:09 NZST
End time: 06:02 NZST
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5280
Description: Platform Upgrade
Maintenance start time: 23/08/2023 - 00:30 NZST
Maintenance end time: 23/08/2023 - 04:30 NZST
Impact: 5-10 minute service interruption in the first 30-45 minutes of the change
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5259
Maintenance start time: 28/07/2023- 00:00 NZST
Maintenance end time: 28/07/2023 - 01:12 NZST
Impact: 10 seconds outage in the first 10 minutes of the maintenance; messages were queued during the outage.
]]>We are writing to inform you that the emergency maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5259
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5259
Description: Emergency platform maintenance
Maintenance start time: 28/07/2023 - 00:00 NZST
Maintenance end time: 28/07/2023 - 02:00 NZST
Impact: 1-2mins outage in the first 30 minutes of the maintenance.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5259
Description: Emergency platform maintenance
Maintenance start time: 28/03/2023 - 00:00 NZST
Maintenance end time: 28/03/2023 - 02:00 NZST
Impact: 1-2mins outage in the first 30 minutes of the maintenance.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing emergency maintenance work on One NZ Ready Messenger.
Change reference: PCR-5259
Description: Emergency platform maintenance
Maintenance start time: 28/03/2023 - 00:00 NZDT
Maintenance end time: 28/03/2023 - 02:00 NZDT
Impact: 1-2 minutes service interruption in the first 30 minutes of the maintenance.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on One NZ Ready Messenger.
Change reference: PCR-5043
Maintenance start time: 31/05/2023 00:30 NZST
Maintenance end time: 31/05/2023 03:15 NZST
Impact: no impact
]]>We are writing to inform you that the maintenance work on One NZ Ready Messenger is about to start.
Change reference: PCR-5043
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.
Change reference: PCR-5043
Description: Platform Upgrade
Maintenance start time: 31/05/2023 - 00:30 NZST
Maintenance end time: 31/05/2023 - 04:30 NZST
Impact: 15-20 minutes during the first hour.
We will email you at the beginning and end of the maintenance period.
]]>We would like to inform that the issue experienced by our network supplier has been restored.
Event description: Technical issue experienced by the network supplied
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 31/03/2023 - 18:15 NZDT
End time: 31/03/2023 - 22:50 NZDT
]]>We are writing to inform you that Vodafone Ready Messenger is still experiencing a service issue.
Event description: Technical issue is still being investigated.
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 31/03/2023 18:15 NZDT
Our team are working to resolve this as quickly as possible.
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Event description: Technical issue is still being investigated
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 31/03/2023 18:15 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that Vodafone Ready Messenger is still experiencing a service issue. The issue is being investigated at our network supplier side and we are following up with them.
Event description: Technical issue on our network supplier side.
Impacted Services: SMS/MMS/Email and access to the web portal and APIs
Start time: 31/03/2023 - 18:15 NZDT
We will provide an update as soon as possible.
]]>We would like to inform that the Operator resolved their issues and the services are fully recovered.
Incident will be kept under monitoring.
Impacted Services: Delay in SMS delivery and low delivery receipts
]]>We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.
Type: SMS Delivery Issue
Impacted Services: Delay in SMS delivery and low delivery receipts
Customer Impact: Medium
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4893
Maintenance start time: 24/03/2023 00:30 NZDT
Maintenance end time: 24/03/2023 01:10 NZDT
Impact: no impact
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4893
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4880
Maintenance start time: 16/03/2023 - 00:30 NZDT
Maintenance end time: 16/03/20230 - 03:00 NZDT
Impact: No impact
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4880
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4893
Description: Apply nz1.readymessenger.co.nz certificate
Maintenance start time: 24/03/2023 00:30 NZDT
Maintenance end time: 24/03/2023 01:30 NZDT
Impact: No impact however customer/carrier must ensure certificate is updated within their certificate store.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4880
Description: Platform Upgrade
Maintenance start time: 16/03/2023 - 00:30 NZDT
Maintenance end time: 16/03/2023 - 04:30 NZDR
Impact: No service impact
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4764
Maintenance start time: 09/02/2023 - 01:30 NZDT
Maintenance end time: 09/02/2023 - 02:02 NZDT
Impact: No downtime
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4764
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4731
Maintenance start time: 25/01/2023 - 01:00 NZDT
Maintenance end time: 25/01/2023 - 05:00 NZDT
Impact: No impact on the service
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4731
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4731
Description: Maintenance upgrade
Maintenance start time: 25/01/2023 - 01:00 NZDT
Maintenance end time: 25/01/2023 - 05:00 NZDT
Impact: Maximum 15mins outage during the first hour of maintenance
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Description: Sitehost testing
Maintenance start time:15/11/2022 - 00:00 NZDT
Maintenance end time:15/11/2022 - 04:05 NZDT
Impact: No impact
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Description: Sitehost testing
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Description: Sitehost testing
Maintenance start time: 15/11/2022 - 00:05 NZDT
Maintenance end time: 15/11/2022 - 04:05 NZDT
Impact: No impact
We will email you at the beginning and end of the maintenance period.
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Event description: Service Issue
Impacted Services: SMS/Email and access to the web portal and APIs
Start time: 14/11/2022 - 11:05 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We would like to inform that the issue on Vodafone Ready Messenger has been restored.
Event description: Service Impact
Impacted Services: Impacted service: SMS/Email and access to the web portal and APIs
Start time: 14/11/2022 - 11:05 NZDT
End time: 14/11/2022 - 13:30 NZDT
]]>We are writing to inform you that Vodafone Ready Messenger is still experiencing a service issue. Corrective actions have been taken to restore service, however the team is monitoring service stability
Event description: Service Impact
Impacted Services: SMS/Email and access to the web portal and APIs
Start time: 14/11/2022 - 11:05 NZDT
Our team are working to resolve this as quickly as possible.
]]>We would like to inform that the Operator resolved their issues and the services are fully recovered.
We are still performing some tests.
Impacted Services: All Services
]]>We are writing to inform you that one of our suppliers is currently experiencing issues within their platform. The operator is working to solve the issues to restore the affected services as fast as possible.
Type: Operator Service Unavailable
Impacted Services: All Services
Customer Impact: Medium
]]>Our network operator is still working on their issues and we are keeping track.
We will provide an update as soon as possible.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4385
Maintenance start time: 07/09/2022 - 01:00 NZST
Maintenance end time: 07/09/2022 - 02:55 NZST
Impact: Start outage 02:00 NZST and final outage 02:10 NZST
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4385
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4385
Description: Maintenance Upgrade
Maintenance start time: 07/09/2022 01:00 NZST
Maintenance end time: 07/09/2022 05:00 NZST
Impact: Up to 15 minutes outage in 1st hour
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4233
Maintenance start time: 16/06/2022 - 00:30 NZDT
Maintenance end time: 16/06/2022 - 03:45 NZDT
Impact: Start Outgate 01:42:00 NZDT and APP final outgate 01:52:00 NZDT
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4233
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4233
Description: Maintenance upgrade
Maintenance start time: 16/06/2022 - 00:30 NZST
Maintenance end time: 16/06/2022 - 04:30 NZST
Impact: Service interruption of 15 minutes during the first hour
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: Scheduled completion of Business Continuity Testing (BCP) of Soprano Design platform.
Maintenance start time: 22/05/2022 - 22:30 AEST
Maintenance end time: 23/05/2022 - 00:15 AEST
Impact: Service impacting of 15 minutes during the first hour
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: Scheduled completion of Business Continuity Testting (BCP) of Soprano Design Platform
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4129
Maintenance start time: 21/05/2022 - 00:30 NZST
Maintenance end time: 21/05/2022 - 01:52 NZST
Impact: Service impacting of 15 minutes during the first hour
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4129
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4131
Description: Scheduled completion of Business Continuity Testing (BCP) of Soprano Design platform.
Maintenance start time: 22/05/2022 – 22:30 AEST
Maintenance end time: 23/05/2022 – 01:30 AEST
Impact: 15min Service Impact during the first hour.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4129
Description: Scheduled commencement of Business Continuity Testing (BCP) of Soprano Design platform.
Maintenance start time: 20/05/2022 – 22:30 AEST
Maintenance end time: 21/05/2022 – 01:30 AEST
Impact: 15min Service Impact during the first hour.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4046
Maintenance start time: 24/03/2022 - 00:30 NZDT
Maintenance end time: 24/03/2022 - 02:38 NZDT
Impact: No service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-4046
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-4046
Description: Maintenance Upgrade
Maintenance start time: 24/03/2022 - 00:30 NZDT
Maintenance end time: 24/03/2022 - 04:30 NZDT
Impact: No service interruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3913
Maintenance start time: 10/02/2022 - 00:30 NZDT
Maintenance end time: 10/02/2022 - 03:31 NZDT
Impact: No service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3913
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3913
Description: Maintenance upgrade
Maintenance start time: 10/02/2022 - 00:30 NZDT
Maintenance end time: 10/02/2022 - 04:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Change reference: PCR-3612
Description: Implement security patching
Original Date/Time: 18/11/2021 02:00 NZT
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3612
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3664
Maintenance start time: 11/11/2021 - 00:30 NZDT
Maintenance end time: 11/11/2021 - 02:05 NZDT
Impact: No service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3664
Our team will notify you after the work has been completed.
]]>We would like to inform that the issue on Vodafone Ready Messenger has been restored.
Event description: Messages failing to Vodafone handset recipients
Impacted Services: SMS Messaging
Start time: 08/11/2021 - 17:56 NZDT
End time: 08/11/2021 - 18:45 NZDT
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Event description: Messages failing to Vodafone handset recipients
Impacted Services: SMS Messaging
Start time: 08/11/2021 - 17:56 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3612
Description: Implement Security Patching
Maintenance start time: 18/11/2021 - 02:00 NZDT
Maintenance end time: 18/11/2021 - 04:00 NZDT
Impact: Up to 2 minutes of service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR - 3664
Description: Maintenance upgrade
Maintenance start time: 11/11/2021 - 00:30 NZDT
Maintenance end time: 11/11/2021 - 04:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3442
Maintenance start time: 30/09/2021 -00:30 NZDT
Maintenance end time: 30/09/2021 - 03:30 NZDT
Impact: No impact
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3442
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3442
Description: Maintenance upgrade
Maintenance start time: 30/09/2021 -00:30 NZDT
Maintenance end time: 30/09/2021 - 04:30 NZDT
Impact: No service interruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3361
Maintenance start time: 01/09/2021 - 00:30 NZST
Maintenance end time: 01/09/2021 - 03:37 NZST
Impact: 62 minutes of service interruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3361
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3361
Description: Maintenance upgrade
Maintenance start time: 01/09/2021 - 00:30 NZST
Maintenance end time: 01/09/2021 - 04:30 NZST
Impact: Up to 30-45 minutes of service interruption during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3333
Maintenance start time: 10/08/2021 - 00:30 NZST
Maintenance end time: 10/08/2021 - 00:50 NZST
Impact: No Service disruption
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3333
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3333
Description: Emergency Fix for SMS Order validity period bug
Maintenance start time: 10/08/2021 - 00:30 NZST
Maintenance end time: 10/08/2021 - 01:30 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3320
Maintenance start time: 07/08/2021 - 03:00 NZST
Maintenance end time: 07/08/2021 - 03:17 NZST
Impact: No impact or downtime.
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3320
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3320
Description: Emergency Soprano SFTP Upgrade
Maintenance start time: 07/08/2021 - 03:00 NZST
Maintenance end time: 07/08/2021 - 04:00 NZST
Impact: Soprano SFTP server will not be accessible for up to 60 minutes within the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3203
Maintenance start time: 30/06/2021 - 00:30 NZST
Maintenance end time: 30/06/2021 - 01:00 NZST
Impact: No service disruption.
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3203
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3203
Description: Implementing a fix for REST API contacts search
Maintenance start time: 30/06/2021 - 00:30 NZST
Maintenance end time: 30/06/2021 - 02:30 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3141
Maintenance start time: 24/06/2021 - 00:30 NZDT
Maintenance end time: 24/06/2021 - 01:15 NZDT
Impact: No service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-3141
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-3141
Description: Maintenance upgrade
Maintenance start time: 24/06/2021 - 00:30 NZST
Maintenance end time: 24/06/2021 - 03:30 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Change reference: PCR-3013
Description: General Maintenance
Original Date/Time: 26/05/2021 - 03:00 NZST
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Change reference: PCR-2988
Description: Maintenance upgrade
Maintenance start time: 13/05/2021 - 00:30 NZST
Maintenance end time: 13/05/2021 - 03:30 NZST
]]>We are writing to inform you that we will be performing maintenance work on the Soprano Messaging Platform.
Change reference: PCR-3013
Description: General maintenance
Maintenance start time: 26/05/2021 - 03:00 NZST
Maintenance end time: 26/05/2021 - 06:00 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2988
Description: Maintenance upgrade
Maintenance start time: 13/05/2021 - 00:30 NZST
Maintenance end time: 13/05/2021 - 03:30 NZST
Impact: no service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that Vodafone New Zealand will be performing emergency maintenance work.
Description: Vodafone New Zealand will be performing emergency maintenance work on its SMPP Gateways
Maintenance start time: 20/04/2021 - 22:30 NZST
Maintenance end time: 20/04/2021 - 23:30 NZST
Impact: Potential SMS service disruption for up to 15 minutes to/from Vodafone New Zealand handsets
]]>We are writing to inform you that Vodafone New Zealand will be performing emergency maintenance work.
Description: Vodafone New Zealand will be performing emergency maintenance work on its SMPP Gateways
Maintenance start time: 10/04/2021 and 17/04/2021 - 01:00 NZST
Maintenance end time: 10/04/2021 and 17/04/2021 - 01:30 NZST
Impact: Potential SMS service disruption for up to 15 minutes to/from Vodafone New Zealand handsets
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2746
Maintenance start time: 31/03/2021 - 00:30 NZDT
Maintenance end time: 31/03/2021 - 03:30 NZDT
Impact: No service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-2746
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2746
Description: Maintenance upgrade
Maintenance start time: 30/03/2021 - 00:30 NZDT
Maintenance end time: 30/03/2021 - 03:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2582
Maintenance start time: 12/03/2021 - 00:30 NZDT
Maintenance end time: 12/03/2021 - 00:50 NZDT
Impact: No service impact.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-2582
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2582
Description: General Maintenance
Maintenance start time: 12/03/2021 - 00:30 NZDT
Maintenance end time: 12/03/2021 - 01:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2572
Maintenance start time: 12/02/2021 - 00:30 NZDT
Maintenance end time: 12/02/2021 - 01:16 NZDT
Impact: No service impact
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-2572
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2572
Description: Enhancing Database Performance Monitoring
Maintenance start time: 12/02/2021 - 00:30 NZDT
Maintenance end time: 12/02/2021 - 01:30 NZDT
Impact: No service impact
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2560
Maintenance start time: 21/01/2021 - 05:00 NZDT
Maintenance end time: 21/01/2021 - 05:22 NZDT
Impact: No impact or disruption
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2560
Description: Emergency maintenance to resolve Database issues
Maintenance start time: 21/01/2021 - 05:00 NZDT
Maintenance end time: 21/01/2021 - 06:00 NZDT
Impact: Delays of up to 5 minutes for all list activities
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2560
Description: Emergency maintenance to resolve Database issues
Maintenance start time: 21/01/2021 - 05:00 NZDT
Maintenance end time: 21/01/2021 - 06:00 NZDT
Impact: Delays of up to 5 minutes for all list activities
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR 2435
Maintenance start time: 17/12/2020 - 00:30 NZDT
Maintenance end time: 17/12/2020 - 02:30 NZDT
Impact: There was no service interruption during maintenance.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: 2435
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2435
Description: General Maintenance
Maintenance start time: 17/12/2020 - 00:30 NZDT
Maintenance end time: 17/12/2020 - 03:30 NZDT
Impact: No service impact
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2228
Maintenance start time: 29/10/2020 - 00:30 NZDT
Maintenance end time: 29/10/2020 - 03:50 NZDT
Impact: No service disruption but a temporary CSS style file change on home site (only), https://nz1.readymessenger.co.nz , where Soprano branding was displaying between 01:10 and 03:00 am NZDT. This has been fixed and no services were afftected at any moment. Also, once loged in, the Ready Messenger branding was correctly applied.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-2228
Our team will notify you after the work has been completed.
]]>we apologize the dates on our last notification were incorrect. Please see the accurate date/time information as per below:
We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2228
Description: Upgrade
Maintenance start time (Corrected): 29/10/2020 - 00:30 NZDT
Maintenance end time (Corrected): 29/10/2020 - 03:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Change reference: PCR-2160
Description: The maintenance has been cancelled by the hosting provider. Once we have a confirmation regarding the date and hour we will notify you.
Original Date/Time: 16/10/2020 22:00 - 22:30 NZDT
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2160
Description: Firewall change for added monitoring
Maintenance start time: 16/10/2020 - 22:00 NZDT
Maintenance end time: 16/10/2020 - 22:30 NZDT
Impact: No outage
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-2228
Description: Upgrade
Maintenance start time: 28/10/2020 - 00:30 NZDT
Maintenance end time: 28/10/2020 - 03:30 NZDT
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1875
Maintenance start time: 07/08/2020 - 03:00 NZST
Maintenance end time: 07/08/2020 - 04:00 NZST
Impact: No Services were impacted
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1875
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1875
Description: Minor Bug Fix
Maintenance start time: 07/08/2020 - 03:00 NZST
Maintenance end time: 07/08/2020 - 04:00 NZST
Impact: No impact expected
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1807
Maintenance start time: 06/08/2020 - 00:30 NZST
Maintenance end time:06/08/2020 - 03:00 NZST
Impact: No impact to the Services
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1807
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1788
Description: TLS 1.0/1.1 will be disabled permanently. Users are to ensure they are configured for TLS 1.2 only
Maintenance start time: 30/07/2020 - 12:00 NZST
Maintenance end time: 30/07/2020 - 12:20 NZST
Impact: TLS 1.0/1.1 users will experience a service disruption
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1788
Description: TLS 1.0/1.1 will be disabled permanently. Users are to ensure they are configured for TLS 1.2 only
Impact: TLS 1.0/1.1 users will experience a service disruption
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1762
Maintenance start time: 30/07/2020 - 00:30 NZST
Maintenance end time: 30/07/2020 - 00:30 NZST
Impact: No Service Impact
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR1762
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1762
Description: Product Maintenance
Maintenance start time: 30/07/2020 - 00:30 NZST
Maintenance end time: 30/07/2020 - 01:30 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1807
Description: Upgrade
Maintenance start time: 06/08/2020 - 00:30 NZST
Maintenance end time: 06/08/2020 - 03:30 NZST
Impact: No service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1788
Description: TLS 1.0/1.1 will be disabled permanently. Users are to ensure they are configured for TLS 1.2 only from this date
Maintenance start time: 30/07/2020 - 12:00 NZST
Maintenance end time: 30/07/2020 - 13:00 NZST
Impact: TLS 1.0/1.1 users will experience a service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Description: Service gateway restart
Maintenance start time: 15/07/2020 23:00 NZST
Maintenance end time: 16/07/2020 00:00 NZST
Impact: There will be an expected outage on SMS service to Vodafone New Zealand numbers for up to 20 minutes during this window.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1645
Maintenance start time: 07/07/2020 - 00:30 NZST
Maintenance end time: 07/07/2020 - 03:20 NZST
Impact: No impact to the services
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1645
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1680
Maintenance start time: 02/07/2020 - 01:00 NZST
Maintenance end time: 02/07/2020 - 04:00 NZST
Impact: There was no impact to the services
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1680
Our team will notify you after the work has been completed.
]]>We are writing to inform you that the emergency maintenance work on Vodafone Ready Messenger is about to start.
Change reference: PCR-1680
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing emergency maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1680
Description: Upgrade Java from 32 bit to 64 bit
Maintenance start time: 02/07/2020 - 01:00 NZST
Maintenance end time: 02/07/2020 - 05:00 NZST
Impact: No impact to services
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1645
Description: Maintenance upgrade
Maintenance start time: 07/07/2020 - 00:30 NZST
Maintenance end time: 07/07/2020 - 03:30 NZST
Impact: there could be an instance of a delay of up to 20 minutes on message processing during the maintenance window.
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 17/06/2020 - 00:30 NZST Maintenance end time: 17/06/2020 - 02:40 NZST
Impact: No impact to the service
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that there was an error with the communications sent to you overnight about Vodafone Ready Messenger maintenance.
The work that was completed last night is the below maintenance work:
Change reference: PCR-1538
Description: Platform OS Upgrade - Maintenance Window 4 of 4
Maintenance start time: 11/06/2020 - 00:30 NZST
Maintenance end time: 11/06/2020 – 03:30 NZST
The work that was not completed and is required to be rescheduled at a later date is the below maintenance work:
Change Reference: PCR-1592
Description: Web Server Upgrade
Original maintenance start time: 11/06/2020 - 00:30 NZST
Original maintenance end time: 11/06/2020 - 02:30 NZST
We will send an updated notification with the rescheduled dates once known.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Change reference: PCR - 1538
Maintenance start time: 11/06/2020 - 00:30:00 NZST
Maintenance end time: 11/06/2020 - 04:00 NZST
Impact: No downtime or impact to the service
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been postponed.
Description: Web Server Upgrade
Original change reference: PCR-1592
Original maintenance start time: 11/06/2020 - 00:30 NZST
Original maintenance end time: 11/06/2020 - 02:30 NZST
New maintenance window will be informed
Impact: No impact or service disruption
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>Change reference: PCR - 1538
Updating you to planned maintenance work on our platform is progressing, with our engineers requiring some additional time to complete the work. The revised completion time is 11/06/2020 - 04:00 NZST
Our Team will notify you after the work has been completed.
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Reference number: OPS-4632
Event description: Service impact to SMPP traffic
Impacted Services: SMPP API
Start time: 09/06/2020 13:50 NZST
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We would like to inform that the issue on Vodafone Ready Messenger has been restored.
Reference number: OPS-4632
Event description: Service impact to SMPP traffic
Impacted Services: SMPP API
Start time: 09/06/2020 13:50 NZST
End time: 09/06/2020 16:13 NZST
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been postponed.
Description: Platform OS Upgrade - Maintenance Window 4 of 4
Original change reference: PCR-1538
New change reference: PCR-1538
Original maintenance start time: 04/06/2020 - 00:30 NZST
Original maintenance end time: 04/06/2020 - 03:30 NZST
New maintenance start time: 11/06/2020 - 00:30 NZST
New maintenance end time: 11/06/2020 - 03:30 NZST
Impact: There could be an instance of a service disruption of up to 60 minutes during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1614
Description: Application Server Software Upgrade
Maintenance start time: 17/06/2020 - 00:30 NZST
Maintenance end time: 17/06/2020 - 04:30 NZST
Impact: There could be an instance of a service disruption of up to 5 minutes during the maintenance window
]]>Change reference: PCR-1456
We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 27/05/2020 - 00:30 NZST
Maintenance end time: 27/05/2020 - 04:30 NZST
Impact: There could have been an instance of a delay of up to 30 minutes on message processing during the maintenance window.
We apologise for any inconvenience this may have caused.
]]>Change reference: PCR-1456
We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 27/05/2020 - 00:30 NZST
Maintenance end time: 27/05/2020 - 04:30 NZST
Impact: There could have been an instance of a delay of up to 30 minutes on message processing during the maintenance window.
We apologise for any inconvenience this may have caused.
]]>Change reference: PCR-1456
Description: Platform OS Upgrade - Maintenance Window 3 of 4
We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1592
Description: Web Server Upgrade
Maintenance start time: 11/06/2020 - 00:30 NZST
Maintenance end time: 11/06/2020 - 02:30 NZST
Impact: There could be an instance of a service disruption of up to 5 minutes during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1538
Description: Platform OS Upgrade - Maintenance Window 4 of 4
Maintenance start time: 04/06/2020 - 00:30 NZST
Maintenance end time: 04/06/2020 - 03:30 NZST
Impact: There could be an instance of a service disruption of up to 60 minutes during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1456
Description: Platform OS Upgrade - Maintenance Window 3 of 4
Maintenance start time: 27/05/2020 - 00:30 NZST
Maintenance end time: 27/05/2020 - 04:30 NZST
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on the Soprano NZ MEMS Messaging Platform.
Maintenance start time: 08/05/2020 00:30 am NZDT/NZST
Maintenance end time: 08/05/2020 03:15 am NZDT/NZST
Impact: restart done resulting a 2 mins outage for all services, from 02:15 am to 02:17 am NZDT/NZST
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR - 1470
Description: Renew Database Certificate
Maintenance start time: 08/05/2020 - 00:30 NZST
Maintenance end time: 08/05/2020 - 03:30 NZST
Impact: Up to 30 minutes of service disruption
We will email you at the beginning and end of the maintenance period.
]]>Change reference: PCR-1297
We are writing to inform you that the supplier emergency maintenance work has been completed.
Maintenance start time: 26/03/2020 - 01:30 NZDT
Maintenance end time: 26/03/2020 - 04:20 NZDT
Impact: There have been two service disruptions: from 00:55 to 01:06 (11 mins) AND from 02:30 to 02:42 (12 mins)
We apologise for any inconvenience this may have caused.
]]>Change reference: PCR-1297
We are writing to inform you that the supplier emergency maintenance work is about to start.
Our team will notify you after the work has been completed.
]]>Change reference: PCR - 1297
We are writing to inform you that one of our suppliers will be performing emergency maintenance work.
Description: Supplier Emergency Maintenance
Maintenance start time: 26/03/2020 - 00:30 NZDT
Maintenance end time: 26/03/2020 - 07:30 NZDT
Impact: There will be service disruptions of 2 x 20 minutes during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>Change reference: PCR-1351
We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Description: Platform OS Upgrade - Maintenance Window 3 of 4
Maintenance start time: 26/03/2020 - 01:30 NZDT
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1351
Description: Platform OS Upgrade - Maintenance Window 3 of 4
Maintenance start time: 26/03/2020 - 01:30 NZDT
Maintenance end time: 26/03/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Change reference: PCR 1177
Description: Platform OS Upgrade - Maintenance Window 4 of 4
Original Date/Time: 05/03/2020 - 01:30 NZDT
We apologise for any inconvenience this may have caused.
]]>We would like to inform you that the issue on Vodafone Ready Messenger has been restored.
Event description: System instability and delay with message delivery
Start time: 27/02/2020 - 01:30 NZDT
End time: 27/02/2020 - 13:05 NZDT
Please accept our apologies for any inconvenience caused.
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Event description: Delay on message delivery
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 27/02/2020 01:30 NZDT
Maintenance end time: 27/02/2020 05:13 NZDT
Impact: No services were impacted
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 21/02/2020 - 1:30 AM NZDT
Maintenance end time: 21/02/2020 - 4:52 AM NZDT
Impact: during the maintenance we faced technical issues and customers were not able to access the following services:
HTTP API, from 03:32 to 03:57 NZDT
Web platform, from 03:37 to 04:20 NZDT
We apologize for any inconvenience this may have caused.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 21/02/2020 - 1:30 AM NZDT
Maintenance end time: 21/02/2020 - 4:52 AM NZDT
Impact: during the maintenance we faced technical issues and customers were not able to access the following services:
HTTP API, from 03:32 to 03:57 NZDT
Web platform, from 03:37 to 04:20 NZDT
We apologize for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR 1177
Description: Platform OS Upgrade – Maintenance Window 4 of 4
Maintenance start time: 05/03/2020 - 01:30 NZDT
Maintenance end time: 05/03/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 14/02/2020 01:30 AM NZDT Maintenance end time: 14/02/2020 04:34 AM NZDT
Impact: No Services were impacted
We apologize for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR 1176
Description: Platform OS Upgrade - Maintenance Window 3 of 4
Maintenance start time: 27/02/2020 - 01:30 NZDT
Maintenance end time: 27/02/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR 1205
Description: Maintenance Upgrade
Maintenance start time: 21/02/2020 - 01:30 NZDT
Maintenance end time: 21/02/2020 - 05:30 NZDT
Impact: There will be no service disruption
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been postponed.
Description: OS Upgrade - Maintenance Window 2 of 4
Original change reference: PCR-1175
New change reference: PCR-1175
Original maintenance start time: 06/02/2020 - 01:30 NZDT
Original maintenance end time: 06/02/2020 - 05:30 NZDT
New maintenance start time: 14/02/2020 - 01:30 NZDT
New maintenance end time: 14/02/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1143
Description: Platform OS Upgrade - Maintenance Window 1 of 4
Maintenance start time: 06/02/2020 - 01:30 NZDT
Maintenance end time: 06/02/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>Change reference: PCR-1010
We are writing to inform you that the running maintenance on Vodafone Ready Messenger has been cancelled, and will be rescheduled.
No changes were applied, so service is not affected at all.
Original Date/Time: Tuesday 24th January, 2020, 01:30 AM to 05:30 AM NZDT/NZST
We will send a new notification when the new date is confirmed.
]]>Change reference: PCR-1010
We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1175
Description: Platform OS Upgrade - Maintenance Window 2 of 4
Maintenance start time: 06/02/2020 - 01:30 NZDT
Maintenance end time: 06/02/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Change reference: PCR-1010
Description: Platform OS Upgrade - Maintenance Window 1 of 4
Maintenance start time: 24/01/2020 - 01:30 NZDT
Maintenance end time: 24/01/2020 - 05:30 NZDT
Impact: There could be an instance of a delay of up to 30 minutes on message processing during the maintenance window
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that 2degrees had cancelled maintenance in their environment which was scheduled to be implemented on 23:00H NZDT 07/12/2019.
Kind Regards, Soprano Support
]]>We are writing to inform you that 2degrees have scheduled planned maintenance in their environment which could potentially have 5 minutes message delay in message delivery.
Start Time: 23:00H NZDT 07/12/2019
End Time: 02:00H 08/12/2019
Type: Operator Service Unavailable
Impacted Services: All Services to 2degrees
Customer Impact: Low
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 05/11/2019 - 00:30 NZDT/NZST
Maintenance end time: 05/11/2019 - 03:30 NZDT/NZST
Impact: No downtime / queued messages.
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Description: This is a scheduled Upgrade.
Change reference: PCR-972
Maintenance start time: 05/11/2019 - 00:30 AM NZST
Maintenance end time: 05/11/2019 - 04:30 AM NZST
Impact: There will be no service impact during the maintenance window.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
Regards, Soprano Design
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Description: This is a scheduled Upgrade.
Maintenance start time: 24/09/2019 - 00:30 NZST
Maintenance end time: 24/09/2019 - 04:30 NZST
Impact: There will be no service impact during the maintenance window.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been cancelled.
Original Date/Time: Tuesday 3rd September, 2019, 12:30 AM to 04:30 AM NZST.
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the upcoming maintenance window on Vodafone Ready Messenger has been postponed.
Description: This is a scheduled Upgrade
Start Time : 03/09/2019 - 00:30 NZST End Time : 03/09/2019 - 04:30 NZST
Impact: There will be no service impact during the maintenance window.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Description: Planned maintenance
Maintenance start time: 27/08/2019 - 00:30 NZST
Maintenance end time: 27/08/2019 - 04:30 NZST
Impact: no down time to services
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We would like to inform that the issue on Vodafone Ready Messenger for has been restored.
Event description: Messages being sent to 2degrees
Impacted Services: All SMS messages intended to be sent to 2degrees recipients
Start time: 17/07/2019 - 14:46 NZST
End time: 17/07/2019 - 16:52 NZST
Please accept our apologies for any inconvenience caused.
]]>We are currently experiencing a service issue with Vodafone Ready Messenger.
Event description: Messages being sent to 2degrees are being queued
Impacted Services: All SMS messages intended to be sent to 2degrees recipients
Start time: 17/07/2019 - 12:46 NZST
Our team are working with 2degrees to resolve the issue as soon as possible and will be in touch with an update very soon.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 02/07/2019 - 00:30 NZST
Maintenance end time: 02/07/2019 - 02:40 NZST
Downtime: 0 minutes
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that we will be performing maintenance work on Vodafone Ready Messenger.
Description: This is a scheduled Upgrade
Maintenance start time: 02/07/2019 - 00:30 NZST
Maintenance end time: 02/07/2019 - 03:30 NZST
Impact: There will be no service impact during the maintenance window.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that we have completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 08/06/2019 - 01:00 NZST Maintenance end time: 08/06/2019 - 04:00 NZST Downtime: 22 minutes
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that the maintenance work on Vodafone Ready Messenger is about to start.
Our team will notify you after the work has been completed.
]]>We are writing to inform you that Soprano will be performing maintenance work on Vodafone Ready Messenger
See the summary below for further details.
Date: 08/06/2019
Time: 01:00 AM to 05:00 AM NZST
Impacted Services: Messages will not be accepted or processed for up to 30 minutes during the maintenance window.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that Soprano has completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 01:00 AM NZST Maintenance end time: 03:40 AM NZST
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that Soprano has completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 01:00 AM/PM (NZDT/NZST) Maintenance end time: 03:40 AM/PM (NZDT/NZST)
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that Soprano will now start the maintenance work on Vodafone Ready Messenger.
Our Engineers will notify you after the work has been completed.
Best regards, Soprano Design
]]>We would like to inform you that the issue on Vodafone Ready Messenger has been restored and the services are fully recovered.
The restart was successful and backlog of messages has been cleared.
If you are still encountering any issues, please raise this with Vodafone New Zealand Support Team.
Please accept our apologies for any inconveniences caused.
]]>Our engineers have isolated the issue and will be immediately restarting one of the connections which sends/receives messages.
There will be a loss of SMS service for up to 15 minutes.
Please accept our apologies for any inconvenience caused.
]]>We are currently experiencing connectivity issues with Vodafone Ready Messenger, as a result you may notice message delays or an inability to send and receive messages.
Our engineers are working to resolve the issue as soon as possible and we will be in touch with an update very soon.
Date: 13/05/2019
Time: 2:30 PM NZST
Impacted Services: Incoming messages (MO) and Outgoing messages (MT).
Description: This is a service degradation with incoming and outgoing messages with users on the Vodafone network.
]]>We are writing to inform you that Soprano will be performing maintenance work on Vodafone Ready Messenger between 00:30 AM and 03:30 AM NZST on Tuesday 21/05/2019.
We expect the maintenance activity will have no impact. See the summary below for further details.
Date: 21/05/2019
Time: 00:30 AM and 03:30 AM NZST
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>We are writing to inform you that Soprano has completed the maintenance work on Vodafone Ready Messenger.
Maintenance start time: 01.22 am NZDT Maintenance end time: 02:50 am NZDT
We apologise for any inconvenience this may have caused.
]]>We are writing to inform you that Soprano will now start the maintenance work on Vodafone Ready Messenger.
Our Engineers will notify you after the work has been completed.
]]>We are writing to inform you that Soprano will be performing maintenance work on Vodafone Ready Messenger between 00:01 AM and 03:00 AM NZDT on Tuesday 26/02/2019.
We expect the maintenance activity will have no impact. See the summary below for further details.
Date: 26/02/2019
Time: 00:01AM to 03:00 AM NZDT
Impacted Services: Messages in transit will be queued.
We apologise for any inconvenience this may cause and will email you at the beginning and end of the maintenance period.
]]>