Dear Customer,
We are writing to inform you that One NZ Ready Messenger is still experiencing a service issue.
At this time, we would like to clarify that the impact is limited to specific categories of international traffic only. Not all international traffic is affected, and services outside the identified categories continue to operate normally.
Event description: An issue is currently affecting international traffic across all Soprano brands.
Impacted Services: A subset of SMS international traffics.
Start time: 2026-04-09 13:35 NZT
Our team are working to resolve this as quickly as possible.
