Thursday 9th April 2026

One NZ Ready Messenger Platform Portals One NZ Ready Messenger - Notice of Service Impacting Issue - INITIAL

Dear Customer,

We are currently experiencing a service issue with One NZ Ready Messenger.

Event description: An issue is currently affecting international traffic across all Soprano brands.

Impacted Services: A subset of SMS international traffic

Start time: 2026-04-09 01:35 UTC

Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.