Dear Customer,
We have identified an issue affecting SMS messaging related to Message Carrier Portability. Our team is actively investigating and is currently deploying a hotfix to resolve the problem.
We will provide further updates as soon as they become available. Thank you for your patience.
Event description: Event description: Service Issue
Impacted Services: SMS Messaging (with Carrier Portability)
Start time: 29/01/2026 - 12:00 NZDT
Our team are working to resolve the issue as soon as possible and will be in touch with an update very soon.
