Dear Customer,

We would like to inform you that the issue on Soprano NZ MEMS Messaging Platform is still experiencing a portal issue.

We will provide further updates as more information becomes available.

Dear Customer,

We’ve seen improvements following updates from our hosting provider. Local connectivity within New Zealand is now stable, while international connectivity remains impacted.

We are continuing to monitor the situation and work closely with our provider. Further updates will be shared as they become available.

During this period, some customers may still experience intermittent interruptions or degraded performance.

Dear Customer,

We are continuing to work with our providers. The issue has been identified, and recovery efforts are currently underway.

Dear Customer,

We are currently experiencing a service issue with One NZ Ready Messenger Messaging Platform.

Our hosting provider is currently experiencing a DDoS attack impacting parts of our infrastructure. We are actively working with them to resolve the issue.

Customers may experience intermittent access to our Web Portal and API services, increased latency, or temporary disruptions during mitigation.

Start time: 25/05/26- 12:05 NZT

We will provide further updates as more information becomes available.

Dear Customer,

We’ve seen improvements following updates from our hosting provider. Local connectivity within New Zealand is now stable, while international connectivity remains impacted.

We are continuing to monitor the situation and work closely with our provider. Further updates will be shared as they become available.

During this period, some customers may still experience intermittent interruptions or degraded performance.