System Status

Welcome to the One NZ Ready Messenger Platform Status page. Below you will find real-time information about the status of the platform and services we provide.

All systems are operational
Scheduled Maintenance
Supplier Planned Service Maintenance - International Provider

Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Impacted Services: International message delivery

Maintenance Window:

Start of Event: 2026-07-26, 08:00 AM AEST

End of Event: 2026-07-26, 09:00 AM AEST

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Notifications

Wednesday 4th February 2026

No incidents reported

Tuesday 3rd February 2026

No incidents reported

Monday 2nd February 2026

No incidents reported

Sunday 1st February 2026

No incidents reported

Saturday 31st January 2026

No incidents reported

Friday 30th January 2026

No incidents reported

Thursday 29th January 2026

One NZ Ready Messenger- Notice of Service Impacting Issue - UPDATE

Dear Customer,

We have confirmed that all services have been fully restored, and carrier portability functionality is now operating normally.

If you experience any further issues or have additional questions, please contact our support team for assistance.

One NZ Ready Messenger- Notice of Service Impacting Issue - UPDATE

Dear Customer,

We would like to inform you that the issue on Soprano One NZ Ready Messenger Platform is still experiencing a service issue.

Our team are working to resolve this as quickly as possible.

One NZ Ready Messenger - Notice of Service Impacting Issue - RESOLVED

Dear Customer,

We would like to inform that the issue on One NZ Ready Messenger has been restored.

Event description: Service Issue

Impacted Services: SMS/MMS/Email and access to the web portal and APIs

Start time: 2026-01-28 21:22 UTC

End time: 2026-01-28 22:40 UTC