Dear Customer,

This is to notify you that one of our international providers has informed us that there will be a scheduled maintenance for their network infrastructure.

Please be informed that during the period specified below, some international messages will be intermittent and there will be minor delays on delivery notification towards this destination. No other network destinations are affected by this event.

Notification Details:

Impacted Services: International message delivery

Start of Event: 2026-06-21, 10:00 NZST

End of Event: 2026-06-21, 11:00 NZST

We will inform you once the maintenance has been completed. If the maintenance period is extended or rescheduled for any reason, we will advise you accordingly.

Dear Customer,

We are writing to inform you that we will be performing maintenance work on One NZ Ready Messenger.

Change reference: PCR-7287

Description: Platform Refresh - This refresh will strengthen the platform supporting your messaging services and deliver a more secure and scalable experience over time.

Maintenance start time: 27/06/2026 - 00:00 NZST

Maintenance end time: 27/06/2026 - 05:00 NZST

Impact: Short disruption between 10 minutes

We will email you at the beginning and end of the maintenance period.